Legal
Privacy Policy
Last updated: September 2026
Italfi Business Services Pty Ltd ("Italfi", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information:
Identity information: name, date of birth, and government-issued identification details where required for credit or lending applications.
Contact information: email address, phone number, and postal address.
Financial information: income, assets, liabilities, credit history, and employment details provided in connection with a finance application.
Usage data: information about how you interact with our website, including IP address, browser type, and pages visited.
2. How We Collect Information
We collect personal information in the following ways:
Directly from you when you complete an enquiry form, contact us by email or phone, or engage our services.
From third parties such as credit reporting bodies, lenders, and other financial institutions where you have authorised us to do so.
Automatically through cookies and analytics tools when you visit our website.
3. How We Use Your Information
We use your personal information to:
Assess your eligibility for finance products and provide tailored recommendations.
Process and manage your finance applications.
Communicate with you about your enquiry or application.
Comply with our legal and regulatory obligations, including obligations under the National Consumer Credit Protection Act 2009 (Cth).
Improve our website and services.
4. Disclosure of Your Information
We may disclose your personal information to:
Lenders, banks, and financial institutions in connection with your application.
Credit reporting bodies, where permitted by law.
Our professional advisers, including accountants, lawyers, and auditors.
Government and regulatory authorities where required by law.
We do not sell your personal information to third parties.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our website uses industry-standard encryption (SSL/TLS) for data transmission.
6. Retention of Information
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Finance-related records are generally retained for a minimum of seven years.
7. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below.
8. Cookies
Our website uses cookies to improve your browsing experience and to analyse site traffic. You may disable cookies through your browser settings; however, some features of the website may not function correctly as a result.
9. Complaints
If you believe we have breached your privacy, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Contact Us
For privacy-related enquiries, please contact Italfi Business Services Pty Ltd.
Email: contact@italfibusiness.com.au
WhatsApp: +61 431 548 888